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1st September 2023 - Video Loading (RESOLVED)

UPDATE 02/09/2023

Errors were identified on a nigh-negligible number of videos (less than 0.1%), and were only down for a couple of hours over the course of yesterday afternoon. We thank you for your patience. No further issues anticipated.


Hi all,

Hope you are all keeping well and ready for the new academic year.

Some of you may be experiencing an issue whereby a small portion of content is unable to load, and is showing a HTTP 503 error. We are aware of this and are actively documenting exactly where this is appearing, as well as triaging this with our cloud services provider. We are working hard to restore this small percentage of content, and will update you the moment we have progress.

If you come across any content that is not loading as expected, please This email address is being protected from spambots. You need JavaScript enabled to view it. with 1/9/23 Video as your email subject. Please also include a screenshot, making sure to include the module name as well as how the video is currently depicted.

Kind regards,
Abdelatif Kentache

How EZYedtech can help your school with flipped le...
Error fixed
 

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